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Privacy Policy

Assessor: Mark Trewby (0626/279, The Dyslexia Guild)

 

Last updated: 20 October 2026

 

This Privacy Policy explains how Mark Trewby, trading as Dyslexia Tests Online (https://www.dyslexia-tests.online), collects, uses, stores, and protects personal information when providing online and face-to-face diagnostic dyslexia assessment services.

 

Dyslexia Tests Online is committed to protecting the privacy and security of personal information and to complying with the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018.

 

1. Data Controller

 

The data controller responsible for your personal information is:

 

Mark Trewby

 

Trading as: Dyslexia Tests Online

 

Email: mtrewby@hotmail.com

 

Website: https://www.dyslexia-tests.online

 

As the data controller, I am responsible for deciding how and why personal information is collected and used in connection with the assessment service.

 

2. Information We Collect

 

Depending on the circumstances, we may collect and process the following information:

 

  • Name and contact details (email address, telephone number).

     

  • Date of birth and age.

     

  • Educational stage, history, and learning setting.

     

  • Background information regarding reading, spelling, writing, and processing experiences.

     

  • Information provided in pre-assessment questionnaires by candidates, parents, guardians, or educational settings.

     

  • Online and face-to-face assessment responses, raw testing scores, and qualitative psychometric data.

     

  • Payment and transaction records.

     

  • Information contained within the final diagnostic report and recorded during the 15-minute remote report feedback consultation.

     

 

Special category data (such as health or neurodevelopmental information relevant to understanding a candidate's learning profile) may be processed where necessary for clinical assessment purposes under UK GDPR guidelines.

 

3. How We Use Personal Information

 

Personal information is used exclusively to:

 

  • Respond to direct email enquiries and verify candidate suitability prior to booking.

     

  • Arrange, administer, and conduct online and face-to-face assessments.

     

  • Review pre-assessment background questionnaires and score standardised digital testing batteries.Synthesise

     

  • diagnostic profiles and prepare formal written SASC-compliant reports.

     

  • Deliver the written report and conduct the dedicated 15-minute remote feedback consultation.

     

  • Answer reasonable clarification questions post-report.

     

  • Maintain essential business, accounting, and legal records.

     

 

Information will never be sold, rented, or shared with third parties for commercial marketing purposes.

 

4. Lawful Basis for Processing

 

Personal information is processed under the following UK GDPR lawful bases:

 

  • Contract: Where processing is necessary to deliver the requested assessment service and fulfil our agreement.

     

  • Legitimate Interests: Where processing is necessary for professional diagnostic standards and legitimate business operations.

     

  • Legal Obligation: Where processing is required to comply with statutory, tax, or safeguarding requirements.

     

  • Consent: Where explicit consent is provided (e.g., for processing special category data or assessing minors).

     

 

5. Remote Assessments and Online Technology

 

  • Live remote video testing is conducted using secure online video platforms (such as Zoom or Teams).

     

  • Live sessions may be audio or video recorded strictly to ensure accurate psychometric scoring, verification of test protocols, and report accuracy.

     

  • Recordings are stored securely with restricted access and are never published or shared with third parties without explicit legal or professional necessity.

     

 

6. Data Retention and Secure Deletion

 

  • Assessment Reports & Essential Records: Final diagnostic reports and essential administrative records are retained securely for 7 years from the assessment date (or until a minor candidate's 25th birthday, whichever is longer).

     

  • Working Notes & Session Recordings: Temporary video recordings, working notes, and raw test protocol scratchpads are securely erased once scoring and report synthesis are complete and verified.

     

 

7. Data Protection Rights & Contact

 

Under UK data protection law, you have the right to request access to your personal data, request correction of inaccurate records, or request deletion where applicable.

 

For any data protection enquiries or to exercise your rights, please contact:

 

Mark Trewby

 

Email: mtrewby@hotmail.com

 

If you have concerns regarding how your data is handled, you also have the right to lodge a complaint with the Information Commissioner's Office (ICO).

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